Privacy Policy

Last Updated: 20/08/2024

1. Introduction
DLBEC Ltd. (hereinafter referred to as "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.dlbec.co.uk (hereinafter referred to as "the Website"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect
We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, and other details you provide when you fill out forms on our Website or correspond with us by phone, email, or otherwise.

  • Technical Data: IP address, browser type, version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Website.

  • Usage Data: Information about how you use our Website, products, and services.

  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information
We use the information we collect in the following ways:

  • To Provide and Manage Services: To deliver the services you have requested from us, including responding to your inquiries and providing customer support.

  • To Improve the Website: To analyze how users interact with the Website, to improve our offerings and to enhance your user experience.

  • To Communicate with You: To send you notifications, updates, and marketing communications, where you have consented to receive such communications.

  • To Ensure Security: To protect our Website, systems, and data from unauthorized access, and to monitor for potential security risks.

4. Sharing Your Information
We do not sell, trade, or rent your personal identification information to others. We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting providers, IT support, and marketing services. These third parties are contractually obligated to protect your information.

  • Legal Compliance: We may disclose your personal information where we are legally required to do so, such as in response to a court order or a legal request by a governmental authority.

5. Data Security
We take the security of your personal data seriously. We have implemented appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption and secure servers.

6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.

  • Correction: You can request that we correct any inaccurate or incomplete data we have about you.

  • Deletion: You can request that we delete your personal data, subject to certain conditions.

  • Objection: You can object to our processing of your personal data where we rely on a legitimate interest.

  • Portability: You can request the transfer of your data to another service provider.

To exercise any of these rights, please contact us at the details provided below.

7. Cookies
Our Website uses cookies to enhance your experience. Cookies are small files placed on your device that help us understand how you use the Website and provide features such as user authentication. For more information, please see our Cookie Policy.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

DLBEC Ltd.
Office 51, Enterprise Centre, Michael Way
Raunds, Northamptonshire, NN9 6GR
01933 421475
admin@dlbec.co.uk